LENDERS RECOVERY SERVICE — BUSINESS-ONLY NEW-CLIENT CHECKLIST Reviewed July 31, 2026 Safe to provide during initial contact: - Institution name - Business contact name and role - Work email and direct phone - General city or region - General collateral class - Coverage, credential, reporting, or specialty-review question Do not send through a public form or general email: - VIN or account number - Debtor or consumer name - Exact collateral or recovery location - Court documents - Access credentials - Other protected assignment information Confirm with LRS: - Coverage and collateral fit - Approved secure intake channel - Reporting and escalation expectations - Required recovery documentation - Post-recovery destination or disposition instructions Lenders Recovery Service 816-533-3565 recoverykc@gmail.com